Shipping policy
Shipping Policy
At One Five Two Designs, we strive to ensure your order reaches you quickly and safely. Please review our shipping policy below for information on processing times, shipping methods, and delivery expectations.
Processing Times
All orders are processed within 5 business days after payment is received.
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Orders are not processed or shipped weekends or public holidays.
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If we experience a high volume of orders or delays due to supply issues, we’ll notify you by email as soon as possible.
Shipping Schedule
Once your order has been processed, it will be shipped according to the schedule below:
| Shipping Method | Estimated Delivery Time | Carrier |
|---|---|---|
| United Kingdom | 1-2 business days | Parcelforce/Royalmail |
| Europe | 3-5 business days | Parcelforce/Royalmail |
| International | 7-14 business days | Parcelforce/Royalmail |
Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
Shipping Policy
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Shipping Rates: Shipping costs are calculated at checkout based on weight, size, and destination.
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Order Tracking: Once your order ships, you’ll receive a confirmation email with tracking information.
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Incorrect Addresses: Please verify your shipping address before completing your purchase. One Five Two Designs is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
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Lost or Damaged Packages: If your order arrives damaged or is lost in transit, please contact us at onefivetwodesigns@gmail.com within 7 days of the estimated delivery date. We’ll work with the carrier to resolve the issue.
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International Orders: Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Questions
If you have any questions about shipping or your order status, please contact us at:
📧 onefivetwodesigns@gmail.com
🌐 www.onefivetwodesigns.com
